UX Research
Usability Lab Validation
Usability Lab tests your key user flows (moderated or unmoderated) to measure ease of use, clarity, and overall user satisfaction. By observing real people interacting with your product, we uncover friction points, validate design decisions, and give you the insights to create experiences that feel effortless.
What We Offer
We turn raw observations into structured, actionable insights, giving you the tools, evidence, and frameworks that will help you ensure a smooth experience for your customers.
We turn raw observations into structured, actionable insights, giving you the tools, evidence, and frameworks that will help you ensure a smooth experience for your customers.
We turn raw observations into structured, actionable insights, giving you the tools, evidence, and frameworks that will help you ensure a smooth experience for your customers.
Our Usability Lab Validation Deliverables Include:
Usability Test Recordings & Transcripts
Full session documentation for internal review.
Usability Test Recordings & Transcripts
Full session documentation for internal review.
Usability Findings Report
Detailed breakdown of issues, successes, and observations.
Usability Findings Report
Detailed breakdown of issues, successes, and observations.
Prioritized Recommendations List
Ranked actions by impact and urgency.
Prioritized Recommendations List
Ranked actions by impact and urgency.
Performance Metrics Dashboard (optional)
Quantitative measures of task success, completion time, and satisfaction.
Performance Metrics Dashboard (optional)
Quantitative measures of task success, completion time, and satisfaction.
DO THIS IF
Small frictions can cost big opportunities. Validating usability ensures your product conversion and customer delight tomorrow.
Ensure Easyness
Before or after launch, ensure your flows work as intended delivering a smooth experience to your customrs.
Ensure Easyness
Before or after launch, ensure your flows work as intended delivering a smooth experience to your customrs.
Ensure Easyness
Before or after launch, ensure your flows work as intended delivering a smooth experience to your customrs.
Reduce Friction in Key Journeys
Reduce your churn rate. Enhance the overall customer experience and build strong relationships
Reduce Friction in Key Journeys
Reduce your churn rate. Enhance the overall customer experience and build strong relationships
Reduce Friction in Key Journeys
Reduce your churn rate. Enhance the overall customer experience and build strong relationships
Strengthen Brand Perception
Deliver an experience that feels polished and professional, aligned with your brand strategy.
Strengthen Brand Perception
Deliver an experience that feels polished and professional, aligned with your brand strategy.
Strengthen Brand Perception
Deliver an experience that feels polished and professional, aligned with your brand strategy.
Increase Conversion Rates
Make critical paths smoother and more intuitive.
Increase Conversion Rates
Make critical paths smoother and more intuitive.
Increase Conversion Rates
Make critical paths smoother and more intuitive.
Enhance Customer Loyalty
Create experiences that users want to return to.
Enhance Customer Loyalty
Create experiences that users want to return to.
Enhance Customer Loyalty
Create experiences that users want to return to.
PAYOFF OF THE SERVICE
PAYOFF OF THE SERVICE
The result is more than fixes; it’s transformation. Usability becomes your advantage, fueling loyalty, conversions, and long-term growth.
The result is more than fixes; it’s transformation. Usability becomes your advantage, fueling loyalty, conversions, and long-term growth.
Better User Experiences
Products that feel intuitive and satisfying to use
Better User Experiences
Products that feel intuitive and satisfying to use
Better User Experiences
Products that feel intuitive and satisfying to use
Higher Customer Adherance
Seamless flows and usable experience keep customers engaged.
Higher Customer Adherance
Seamless flows and usable experience keep customers engaged.
Higher Customer Adherance
Seamless flows and usable experience keep customers engaged.
Reduced Post-Launch Fixes
Save development resources and customer experience frictions with early detection.
Reduced Post-Launch Fixes
Save development resources and customer experience frictions with early detection.
Reduced Post-Launch Fixes
Save development resources and customer experience frictions with early detection.
Stronger Competitive Advantage
An easy experience with high quality becomes a key differentiator from your competitors avoiding customer friction.
Stronger Competitive Advantage
An easy experience with high quality becomes a key differentiator from your competitors avoiding customer friction.
Stronger Competitive Advantage
An easy experience with high quality becomes a key differentiator from your competitors avoiding customer friction.
Pricing Options
Because great experiences aren’t built on assumptions. They’re proven in practice and improvement with a good usabiity.
One Time Project
In House Team
What is included
Usability Findings Report
Usability Test Recordings & Transcripts
Prioritized Recommendations List
Performance Metrics Dashboard (optional)
Starting at :
+
8.2k
€
Per Project
*3-5 weeks
*Smooth Your Experience
*Reduce Your Churn Rate
One Time Project
In House Team
What is included
Usability Findings Report
Usability Test Recordings & Transcripts
Prioritized Recommendations List
Performance Metrics Dashboard (optional)
Starting at :
+
8.2k
€
Per Project
*3-5 weeks
*Smooth Your Experience
*Reduce Your Churn Rate
One Time Project
In House Team
What is included
Usability Findings Report
Usability Test Recordings & Transcripts
Prioritized Recommendations List
Performance Metrics Dashboard (optional)
Starting at :
+
8.2k
€
Per Project
*3-5 weeks
*Smooth Your Experience
*Reduce Your Churn Rate
Expand Your Possibilities
DISCOVER WHAT SERVICE IS MADE FOR YOU
Not sure which service is the perfect fit? Reach out—we’ll guide you to the research solution that aligns with your goals and unlocks real impact.